Return & Refund

Refund & Return Policy – MewzyStore

At MewzyStore, we want you to love your purchase. If there is any issue with your order, please contact us at Meoyeuonline@gmail.com within 7 days of delivery.

1. Eligibility for Returns

• Returns are only accepted if the item is defective, damaged, or incorrect.

• The item must be unused and in the same condition as received.

• Customers must provide photos or videos as proof of damage/defect.

2. Non-Returnable Cases

• Due to international shipping, we do not accept returns for minor packaging damage (such as slightly dented boxes) if the product itself is not affected.

• Items purchased on final sale or promotional discounts are non-returnable.

3. Return Process

• To request a return, contact us at Meoyeuonline@gmail.com with your order number and proof of issue.

• If approved, customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

• Refunds (partial or full) will be processed back to your original payment method once the return is inspected and approved.

• For faster resolution, we may offer a partial refund or replacement without requiring the item to be returned.